Refund Policy - Satisfaction Guarantee

Patent Express is committed to ensuring that you are happy with the service we provide. We guarantee our service to you. We offer you a money back guarantee if you are not satisfied with the service we provide to you. Contact us if you are not fully satisfied and we will do what we can to fix your issue or give you a full refund.

Safe Shopping Guarantee

Online credit card purchases made on Patent Express are done so through our secure server, using Secure Sockets Layer (SSL), the most advanced encryption technology available, to transmit your request. Our secure server software, together with your browser, strongly encrypts all of your personal information — including credit card number, name, expiration date, and zip code — so that it cannot be read by anyone else over the Internet. The encryption process converts the characters you enter into coded data that is then stored in its encrypted form for maximum safety. We can also accept alternate forms of payment, including purchase orders or personal checks.